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VM Rewards & VIP Club

Vapemate Rewards is a great way to save money across our site. Plus, with the addition of our VIP Club you can earn even more points. Simply place your order as usual and we’ll credit your account with points that you can use to redeem one of our amazing rewards. See all the ways to earn and spend your points below.

How to earn Vapemate reward points

Create an Account 150 points	Make a purchase *1 point per £1.00 spent	Refer a friend *500 points

Like us on Facebook 100 points	Follow us on Twitter 100 points	Follow us on Instagram 100 points

Happy Birthday! 100 points every year

*Make a purchase - Collect additional reward points for each £1.00 spent in Silver, Gold, and Platinum VIP tiers.

*Refer a friend - Each referral will also receive a £10 voucher to spend on their order.

How to spend your Vapemate reward points

We have changed the way that reward points can be redeemed across our store. From now on you will need to spend your points to claim a reward. Each time you do so you will be given a voucher code to use at the checkout.

Here's a list of some of the rewards you can claim:

• £1.00 discount = 100 points
• £2.00 discount = 200 points
• £3.00 discount = 300 points
• £4.00 discount = 500 points
• £10.00 discount = 1000 points
• 10% discount = 300 points
• 15% discount = 450 points

From time to time you will also have access to product-specific rewards which will be added to the program every month.

VIP Club Tiers

Our VIP club provides benefits and discounts for our regular customers. In the new Vapemate VIP club, anyone that registers for a Vapemate account will automatically be included in the bronze tier.

How it works

Our VIP club membership is based on your spend with Vapemate over the past 12 months. Our system will calculate your spend over this period and you will be automatically placed within the tier that fits. This means that the more you spend, the better the benefits you will receive.

To check your VIP status, simply login to your Account Dashboard.

Vapemate VIP tiers and benefits

£0 - £299.00 1 point for every £1.00 spent	£300.00 - £499.99 2 points for every £1.00 spent Receive 5% discount on eliquid* Receive 50 extra points for each referral	£500.00 - £750.00 3 points for every £1.00 spent Receive 10% discount on eliquid* Receive 100 extra points for each referral	£750.00+ 4 points for every £1.00 spent Receive 15% discount on eliquid* Receive priority ordering Receive 150 extra points for each referral

*Does not include guest eliquid, clearance, or sale items.

Frequently asked questions

How to earn my reward points?

You will earn Vapemate reward points on every purchase, as well as by completing actions as mentioned above.

What can I spend my reward points on?

You can use your Vapemate reward points to redeem Vapemate rewards. What you can use these rewards on will depend on the reward itself. Monetary and discount rewards can be used to purchase any products on our site.

When will I receive my reward points?

Your Vapemate reward points will be automatically credited to your account within 24 hours of your purchase.

How long will my reward points last?

Any unused Vapemate reward points will expire after a period of 12 months from the last transaction.

Can I use my reward points with a discount code?

Unfortunately this is no longer possible. Only one voucher code can be redeemed at our checkout per transaction, including those generated by our rewards program.