VM Rewards & VIP Club

Vapemate Rewards is a great way to save money across our site. Plus, with the addition of our VIP Club you can earn even more points. Simply place your order as usual and we’ll credit your account with points that you can use to redeem one of our amazing rewards. See all the ways to earn and spend your points below.

How to earn Vapemate reward points

Earn points for signing up Earn points for each purchase Refer a friend

Create an Account

150 points

Make a purchase

*1 point per £1.00 spent

Refer a friend

*500 points

 

Like us on Facebook Follow us on Twitter Follow us on Instagram

Like us on Facebook

100 points

Follow us on Twitter

100 points

Follow us on Instagram

100 points

 

Happy birthday

Happy Birthday!

100 points every year

*Make a purchase - Collect additional reward points for each £1.00 spent in Silver, Gold, and Platinum VIP tiers.

*Refer a friend - Each referral will also receive a £10 voucher to spend on their order.

How to spend your Vapemate reward points

We have changed the way that reward points can be redeemed across our store. From now on you will need to spend your points to claim a reward. Each time you do so you will be given a voucher code to use at the checkout.

Here's a list of some of the rewards you can claim:

  • £1.00 discount = 100 points
  • £2.00 discount = 200 points
  • £3.00 discount = 300 points
  • £4.00 discount = 500 points
  • £10.00 discount = 1000 points
  • 10% discount = 300 points
  • 15% discount = 450 points

From time to time you will also have access to product-specific rewards which will be added to the program every month.

VIP Club Tiers

Our VIP club provides benefits and discounts for our regular customers. In the new Vapemate VIP club, anyone that registers for a Vapemate account will automatically be included in the bronze tier.

How it works

Our VIP club membership is based on your spend with Vapemate over the past 12 months. Our system will calculate your spend over this period and you will be automatically placed within the tier that fits. This means that the more you spend, the better the benefits you will receive.

To check your VIP status, simply login to your Account Dashboard.

Vapemate VIP tiers and benefits

Vapemate Bronze VIP Tier Vapemate Silver VIP Tier Vapemate Gold VIP Tier Vapemate Platinum VIP Tier

£0 - £299.00

  • 1 point for every £1.00 spent

 

£300.00 - £499.99

  • 2 points for every £1.00 spent
  • Receive 5% discount on eliquid*
  • Receive 50 extra points for each referral

£500.00 - £750.00

  • 3 points for every £1.00 spent
  • Receive 10% discount on eliquid*
  • Receive 100 extra points for each referral

£750.00+

  • 4 points for every £1.00 spent
  • Receive 15% discount on eliquid*
  • Receive priority ordering
  • Receive 150 extra points for each referral

*Does not include guest eliquid, clearance, or sale items.

Frequently asked questions

How to earn my reward points?

You will earn Vapemate reward points on every purchase, as well as by completing actions as mentioned above.

What can I spend my reward points on?

You can use your Vapemate reward points to redeem Vapemate rewards. What you can use these rewards on will depend on the reward itself. Monetary and discount rewards can be used to purchase any products on our site.

When will I receive my reward points?

Your Vapemate reward points will be automatically credited to your account within 24 hours of your purchase.

How long will my reward points last?

Any unused Vapemate reward points will expire after a period of 12 months from the last transaction.

Can I use my reward points with a discount code?

Unfortunately this is no longer possible. Only one voucher code can be redeemed at our checkout per transaction, including those generated by our rewards program.

 

Vegetable Glycerine (VG) / Propylene Glycol (PG) blends

  • Vegetable glycerine (VG) – used in many food and pharmaceutical products.
  • Propylene glycol (PG) – found in everything from fizzy drinks to prescription drugs.

The ratio of VG to PG sets the viscosity of the liquid and as such the temperature needed to vaporise it. It also determines the most suitable tanks and coils to vape with.

That ratio can also decide how intense the physical sensation of inhaling will be. More VG produces more vapour and a smoother hit. More PG in the mix delivers better flavour.

How much nicotine?

No Smoking

The nicotine level in an e liquid really depends on your personal preference.

For those switching from tobacco, one option is to consider your previous smoking habits.

Levels from 0 to 18mg/ml are the most popular, moving up in increments: 3mg, 6mg, 12mg and 18mg.

Higher strengths are available from some retailers.

Things to consider when choosing one level over another:

  • 0mg/ml – Perfect for non-smokers or someone who wants to give vaping a go. At 0mg you can try whatever flavour appeals to you.
  • 3mg/ml – Suitable for light smokers who want to see what vaping is all about. Three mg is about as low as you’ll find above nicotine-free.
  • 6mg/ml – Six is the standard launch point for regular smokers who make the switch to vaping. It’s also a good jumping off point, making it easy to move up or down the nicotine hierarchy.
  • 12mg/ml – This is the level for pack-a-day tobacco smokers. At 12mg the ‘throat hit’ is a rougher physical sensation, which could be off-putting for a first-time vaper.
  • 18mg/ml – This is level H for hardcore, suitable for a chain smoker who burns through daily packs without a second thought.

 Pro tip: the higher the nicotine level, the harsher the overall vape experience will be.

How Vapemate Subscriptions Work

Whether it’s Vapemate eliquid or replacement coils you are looking for, our handy subscription service allows you to get what you need, delivered straight to your door without having to place an order.

Vapemate subscriptions make it super simple for you to get the products you love when you want them. It’s really easy to edit your subscription as and when you need to.

Vapemate Subscription Benefits:

  • Set how often you want to receive your products.
  • Completely flexible. You can easily add or remove products from your subscription.
  • Zero commitment, change or cancel your subscription whenever you need.
  • Setup and manage multiple subscriptions.
  • Save 10% with every recurring order.
  • Collect Vapemate Reward points for each order.

You can also visit our Vapemate subscriptions page for further information and a number of detailed video tutorials that will guide you through our entire subscription process.

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